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The Civil Service Commission (CSC) would like to inform the public that the 8888 Citizens' Complaint Center will be unavailable from 12:00 a.m. of April 13, 2017 (Maundy Thursday) to 11:59 p.m. of April 15, 2017 (Black Saturday).

This is in compliance with Section 5(e) of Executive Order No. 6 on Operating Hours which provides that: "The 8888 Citizens' Complaint Center shall operate, through any of its communication channels, 24/7...excluding national holidays and work suspensions."

Hotline 8888 will resume operations at 12:00 a.m. of April 16, 2017 (Easter Sunday).

Work is suspended in Cebu City tomorrow, February 24, 2017 due to the city's 80th Charter Day Celebration pursuant to Republic Act No. 7287. Affected CSC offices are the CSC Regional Office No. VII, Cebu North Field Office, and Cebu South Field Office.

Please be informed that the National Citizen's Complaints Hotline, also known as Hotline 8888, has been experiencing a system error since 6:30 p.m. this evening.

We are working with the telecommunications service provider for the immediate resumption of Hotline 8888 operations.

UPDATE: As of 8:45 p.m., Hotline 8888 is already accepting inbound calls.

Thank you for your understanding


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