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  • The Land Transportation Franchising and Regulatory Board (LTFRB) was among the Top 20 Agencies that were hailed with the highest resolution rates.
    The Land Transportation Franchising and...
    Last year, the Contact Center ng Bayan celebrated its 10th anniversary with a theme, ๐—–๐—–๐—•: ๐—œ๐˜€๐—ฎ๐—ป๐—ด ๐——๐—ฒ๐—ธ๐—ฎ๐—ฑ๐—ฎ ๐—ป๐—ด ๐—ฃ๐—ฎ๐—ด๐—น๐—ถ๐—น๐—ถ๐—ป๐—ด๐—ธ๐—ผ๐—ฑ. Part of the celebration was acknowledging the government agencies who... Read More
  • The Department of Social Welfare and Development (DSWD) was among the Top 20 Agencies that were hailed with the highest resolution rates.
    The Department of Social Welfare and Development...
    Last year, the Contact Center ng Bayan celebrated its 10th anniversary with a theme, ๐—–๐—–๐—•: ๐—œ๐˜€๐—ฎ๐—ป๐—ด ๐——๐—ฒ๐—ธ๐—ฎ๐—ฑ๐—ฎ ๐—ป๐—ด ๐—ฃ๐—ฎ๐—ด๐—น๐—ถ๐—น๐—ถ๐—ป๐—ด๐—ธ๐—ผ๐—ฑ. Part of the celebration was acknowledging the government agencies who... Read More
  • Update on the Release of the Individual Examination Result/Rating for the 26 March 2023 CSE-PPT
    Update on the Release of the Individual...
    The ratings for the Civil Service Examination - Pen and Paper Test (CSE-PPT) held last 26 March 2023 is now available. Examinees, both passed and failed, can generate their individual test result... Read More
  • Contact Center ng Bayan promote streamlined processes
    Contact Center ng Bayan promote streamlined...
    The Contact Center ng Bayan aims to encourage government agencies to continue providing better frontline services. Promote streamlined processes that can make every client's transaction seamless. Send in... Read More
  • What's inside the CCB's Coffee Table Book
    What's inside the CCB's Coffee Table Book
    This dynamic coffee table book consists of eight (๐Ÿด) chapters showcasing the history of establishing a public feedback mechanism, collaborative efforts of CCB and partner government agencies in... Read More
  • Success Story from one of the clients the Contact Center ng Bayan has helped
    Success Story from one of the clients the...
    Here's a ๐˜š๐˜ถ๐˜ค๐˜ค๐˜ฆ๐˜ด๐˜ด ๐˜š๐˜ต๐˜ฐ๐˜ณ๐˜บ from one of the clients the Contact Center ng Bayan has helped.๐—–๐—น๐—ถ๐—ฒ๐—ป๐˜'๐˜€ ๐—ฐ๐—ผ๐—ป๐—ฐ๐—ฒ๐—ฟ๐—ป: Report on alleged failure in attending to clients during office hours.๐—–๐—น๐—ถ๐—ฒ๐—ป๐˜'๐˜€ ๐˜ƒ๐—ฒ๐—ฟ๐—ฏ๐—ฎ๐˜๐—ถ๐—บ: "๐˜... Read More
  • Success Story from one of the client the Contact Center ng Bayan has helped
    Success Story from one of the client the Contact...
    Here's a ๐˜š๐˜ถ๐˜ค๐˜ค๐˜ฆ๐˜ด๐˜ด ๐˜š๐˜ต๐˜ฐ๐˜ณ๐˜บ from one of the clients the Contact Center ng Bayan has helped.๐—–๐—น๐—ถ๐—ฒ๐—ป๐˜'๐˜€ ๐—ฐ๐—ผ๐—ป๐—ฐ๐—ฒ๐—ฟ๐—ป: Suspended passport application due to undeclared old passport.๐—–๐—น๐—ถ๐—ฒ๐—ป๐˜'๐˜€ ๐˜ƒ๐—ฒ๐—ฟ๐—ฏ๐—ฎ๐˜๐—ถ๐—บ: "๐˜ ๐˜ข๐˜ฎ ๐˜ฃ๐˜ฆ๐˜จ๐˜จ๐˜ช๐˜ฏ๐˜จ... Read More
  • PASA-PASA | A client sought the help of the CSC's Contact Center ng Bayan
    PASA-PASA | A client sought the help of the...
    PASA-PASA | A client sought the help of the CSC's Contact Center ng Bayan because of her frustration for being given the run-around in her request of certified true copy of notarized Deed of... Read More
  • We thank you for celebrating with us, LUZON!
    We thank you for celebrating with us, LUZON!
    The Civil Service Commission's Contact Center ng Bayan thanks all government agencies, Bilis Aksyon Partners, human resource management officers, and civil servants in Luzon who tuned in to the ๐˜Š๐˜Š๐˜‰: ๐˜๐˜ด๐˜ข๐˜ฏ๐˜จ... Read More
  • One day to go before the Contact Center ng Bayan (CCB): Isang Dekada ng Paglilingkod Virtual Summit!
    One day to go before the Contact Center ng Bayan...
    The summit will finally be streaming tomorrow, 27 September 2022, 2 p.m. via the Civil Service Commission's and Radio Television Malacaรฑang's Facebook Pages.Get to know the government agencies that... Read More
  • It's 7 days to go before the ๐˜พ๐™ค๐™ฃ๐™ฉ๐™–๐™˜๐™ฉ ๐˜พ๐™š๐™ฃ๐™ฉ๐™š๐™ง ๐™ฃ๐™œ ๐˜ฝ๐™–๐™ฎ๐™–๐™ฃ (๐˜พ๐˜พ๐˜ฝ): ๐™„๐™จ๐™–๐™ฃ๐™œ ๐˜ฟ๐™š๐™ ๐™–๐™™๐™– ๐™ฃ๐™œ ๐™‹๐™–๐™œ๐™ก๐™ž๐™ก๐™ž๐™ฃ๐™œ๐™ ๐™ค๐™™ ๐—ฉ๐—ถ๐—ฟ๐˜๐˜‚๐—ฎ๐—น ๐—ฆ๐˜‚๐—บ๐—บ๐—ถ๐˜!
    It's 7 days to go before the ๐˜พ๐™ค๐™ฃ๐™ฉ๐™–๐™˜๐™ฉ ๐˜พ๐™š๐™ฃ๐™ฉ๐™š๐™ง ๐™ฃ๐™œ...
    Take a screenshot or photo of your online or group watching activity for the virtual summit on 27 September 2022, 2 p.m., and send it toย email@contactcenterngbayan.gov.phย to be included on... Read More
  • It's 19 days to go before the Contact Center ng Bayan: Isang Dekadang ng Paglilingkod Virutal Summit
    It's 19 days to go before the Contact Center ng...
    Join the virtual summit by tuning in to the CSC's official Facebook Page,ย https://www.facebook.com/civilservicegovph, on 27 September 2022 at 2 p.m., and check out the top performing agencies in... Read More
  • Government Agencies with Highest Resolution Rate from January to June 2022
    Government Agencies with Highest Resolution Rate...
    The Civil Service Commission (CSC) commends the top 10 government agencies with the highest resolution rate from January to June 2022, as reported by the Contact Center ng Bayan (CCB). The... Read More
  • CCB resolves 91.50% of complaints received
    CCB resolves 91.50% of complaints received
    ย  CCB recorded 2,753 complex transactions, which requires action of other government agencies for the first semester of 2022. ย  The majority of the complex transactions were requests for assistance from... Read More
  • Contact Center ng Bayan: Isang Dekada ng Paglilingkod
    Contact Center ng Bayan: Isang Dekada ng...
    โ€œI would also like to emphasize a very important principle that the CSC always put premium on and that is public accountability through citizen engagement and public feedback. And one effective... Read More
  • CSC call center acts on 99% of complaints, requests for assistance
    CSC call center acts on 99% of complaints,...
    In support of the call for government agencies to remain responsive as the country cautiously emerges from the COVID-19 pandemic, the Civil Service Commissionโ€™s (CSC) public feedback facility, the... Read More
  • Facebook is the public's most preferred feedback channel to reach the CCB
    Facebook is the public's most preferred feedback...
    During the first half of 2022, majority or 42.9% of the clients of the Contact Center ng Bayan (CCB) sent their feedback through the CSCโ€™s official Facebook page at... Read More
  • Contact Center ng Bayan (CCB) is celebrating its 10th anniversary this year
    Contact Center ng Bayan (CCB) is celebrating its...
    Did you know that the Contact Center ng Bayan (CCB) is celebrating its 10th anniversary this year? That's right! The CCB was launched on 27 September 2012. And since its pilot run, the CCB has... Read More
  • President Rodrigo Roa Duterte's
    President Rodrigo Roa Duterte's "Final Report to...
    The Civil Service Commission's Contact Center ng Bayan (CCB) is cited in President Rodrigo Roa Duterte's "Final Report to the People" themed "Tatag at Malasakit Tungo sa Pagbangon: Sustaining Our... Read More
  • CCB TICKET STATUSโ€‹
    CCB TICKET STATUSโ€‹
    ๐—›๐—”๐—–๐—ž #๐Ÿญ: For citizens who lodged a concern with the Contact Center ng Bayan, you may check the real-time status of your concern through the ๐—–๐—–๐—• ๐—ง๐—ถ๐—ฐ๐—ธ๐—ฒ๐˜ ๐—ฆ๐˜๐—ฎ๐˜๐˜‚๐˜€ ๐˜€๐—ฒ๐—ฎ๐—ฟ๐—ฐ๐—ต ๐—ฏ๐—ผ๐˜…. Step 1: Log on to... Read More
  • PWD-FRIENDLY
    PWD-FRIENDLY
    To ensure that public services are accessible and inclusive, government offices must always consider the special needs of their clients. All Filipinos have the right to avail themselves of quality... Read More
  • CCB HELPS IN DEATH BENEFIT CLAIM
    CCB HELPS IN DEATH BENEFIT CLAIM
    Featured in the photo is a clientโ€™s commendation on the assistance provided by the Social Security System (SSS) Tacloban branch for the claiming of his late fatherโ€™s death benefit, based on a... Read More
  • OFW RETURNS HOME
    OFW RETURNS HOME
    Repatriation requests from Overseas Filipino Workers (OFWs) topped the list of reasons for reaching the Contact Center ng Bayan (CCB) in 2021. Most of these requests were about contracts that have... Read More
  • CCB Resolution Rate (2012-2021)
    CCB Resolution Rate (2012-2021)
    Since it was established in 2012, the Contact Center ng Bayan (CCB) has maintained a high resolution rate (percentage of resolved transactions out of received transactions) ranging from 98.81% to... Read More
  • We need to continue strengthening public accountability and integrity via citizen engagement. One effective mechanism in place is the Contact Center ng Bayan (CCB).
    We need to continue strengthening public...
    "We need to continue strengthening public accountability and integrity via citizen engagement. One effective mechanism in place is the Contact Center ng Bayan (CCB).Pursuant to Section 30 of the IRR... Read More
  • Top 3 CCB Access Modes (2021)
    Top 3 CCB Access Modes (2021)
    Have you tried reaching out to Contact Center ng Bayan (CCB) to ask for assistance in any of your government transactions or to report any anti-red tape violations? In 2021, the CCB received the... Read More
  • Malasakit in Action: Special CCB Onsite Mission
    Malasakit in Action: Special CCB Onsite Mission
    On 8 October 2021, the Contact Center ng Bayan (CCB) received an email from a client who was asking for assistance related to the death of a family member who tragically died during a vehicular... Read More
  • Contact Center ng Bayan (CCB) report ticket on the CCB's Matrix of Referrals
    Contact Center ng Bayan (CCB) report ticket on...
    Check the status of your Contact Center ng Bayan (CCB) report ticket on the CCB's Matrix of Referrals: https://contactcenterngbayan.gov.ph/transparency/matrix-of-referrals Our partner agencies and the... Read More
  • Client Number: IRN***5069 | โ€œSalute to the men and women of the CSC particularly the Contact Center ng Bayan. Keep it up.โ€
    Client Number: IRN***5069 | โ€œSalute to the men...
    Keep the appreciation messages coming. These inspire us to do better every time. Maraming salamat. Client Number: IRN***5069 โ€œSalute to the men and women of the CSC particularly the Contact Center... Read More
  • Client IRN0254592 | Feedback on the intervention of CCB for the immediate action
    Client IRN0254592 | Feedback on the intervention...
    Are you having trouble with any government transactions? Discover the experience of a client who sought the intervention of Contact Center ng Bayan (CCB) for the immediate action of the Social... Read More
  • The Contact Center ng Bayan (CCB) is turning nine (9) soon!
    The Contact Center ng Bayan (CCB) is turning...
    The Contact Center ng Bayan (CCB) is turning nine (9) soon!Established in 27 September 2012 through the joint initiatives of the CSC and the Department of Information and Communications Technology... Read More
  • Top 5 agencies with most number of feedback from January to June 2021
    Top 5 agencies with most number of feedback from...
    The Contact Center ng Bayan (CCB) receives complaints, requests for assistance, commendations, suggestions, and inquiries relative to the quality of service delivery by government agencies.From... Read More
  • Your feedback matters!
    Your feedback matters!
    In support of President Rodrigo Roa Duterte's call for continued public service delivery during the pandemic, the Contact Center ng Bayan (CCB) remained operational amid the COVID-19 crisis,... Read More
  • Implementing Rules and Regulations of Republic Act No. 11032 or the Ease of Doing Business and Efficient Government Serivice Delivery Act of 2018
    Implementing Rules and Regulations of Republic...
    What role will the Civil Service Commission's (CSC) Contact Center ng Bayan fulfill under Republic Act No. 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of... Read More
  • The top ten agencies with the highest resolution rate from January to December 2020
    The top ten agencies with the highest resolution...
    Isa ka ba sa "happy clients" ng mga ahensiyang ito? These are the top ten agencies with the highest resolution rate from January to December 2020, based on data from the Civil Service Commission's... Read More
  • Contact Center ng Bayan on President's Report
    Contact Center ng Bayan on President's Report
    The Civil Service Commission's Contact Center ng Bayan (CCB) has been cited in the President's Penultimate Report to the People (2016-2020) as one of the mechanisms through which the government has... Read More
  • The CCB and SSS Partnership
    The CCB and SSS Partnership
    The CCB and SSS Partnership From the Civil Service Commissionโ€™s Contact Center ng Bayanโ€™s (CCB) humble beginnings way back in 2012, the Social Security System (SSS) has been an integral partner of... Read More
  • The CSC Contact Center ng Bayan's (CCB) enduring legacy
    The CSC Contact Center ng Bayan's (CCB) enduring...
    From 2015 to 2020, the CSCโ€™s CCB received and acted on more than 38,000 requests for assistance from the public. As the governmentโ€™s premier feedback facility, the CCB unceasingly attends to every... Read More
  • CCB Resolution Rate October 2012 to December 2020
    CCB Resolution Rate October 2012 to December 2020
    Tuloy-tuloy ang serbisyong hatid sa inyo ng Contact Center ng Bayan.The Civil Service Commissionโ€™s Contact Center ng Bayan (CCB) has been an instrument for the Filipinos to receive quality and... Read More

ย  ย  ย  ย  ย  ย  ย  ย ย Report a CCB Concernย  ย  ย  ย ย Matrix of CCB Referralsย  ย  ย  ย ย Send your feedback to us


ย 

The Civil Service Commission's Contact Center ng Bayan (CCB) thanks all government agencies, Bilis Aksyon partners, Human Resource Management Officers, and civil servants in Luzon who tuned in to the CCB Virtual Partner Recognition Program on 27 September 2023.
We are sharing some of the photos you sent to us of your group watching activities, and we truly appreciate your enthusiastic participation in this event. Even if we were only together virtually, your presence truly made the program successful.
ย 
Once again, our heartfelt thanks for tuning in and for supporting CCB through the years. See you all again next year!
ย 
ย 
On 27 September 2023, the CCB will showcase best practices in public assistance through a virtual recognition program to be aired through the CSC's main Facebook Page.
ย 
The program will feature the ๐˜๐—ผ๐—ฝ ๐˜๐—ฒ๐—ป (๐Ÿญ๐Ÿฌ) ๐—ด๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐—ป๐—บ๐—ฒ๐—ป๐˜ ๐—ฎ๐—ด๐—ฒ๐—ป๐—ฐ๐—ถ๐—ฒ๐˜€ ๐˜„๐—ถ๐˜๐—ต ๐˜๐—ต๐—ฒ ๐—ต๐—ถ๐—ด๐—ต๐—ฒ๐˜€๐˜ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—น๐—ฎ๐—ถ๐—ป๐˜๐˜€ ๐—ฟ๐—ฒ๐˜€๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป ๐—ฟ๐—ฎ๐˜๐—ฒ ๐—ฎ๐˜€ ๐—ผ๐—ณ ๐——๐—ฒ๐—ฐ๐—ฒ๐—บ๐—ฏ๐—ฒ๐—ฟ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฎ, and how service improvements were implemented through the years with the use of data received from the CCB.
ย 
Heads of agencies are enjoined to organize virtual or onsite group watching activities.
ย 
Human resource management offices and public information offices are also requested to share the link to the livestream with their respective partners and stakeholders, and to take photos of their respective agencies' group watching activities for posting on their agencies' social media sites. The CSC will also feature the photos through a special issue of the Civil Service eNewsletter, and in its official social media accounts, including its main Facebook Page with over one (1) million followers. The photos may be sent to This email address is being protected from spambots. You need JavaScript enabled to view it..
ย 
May be an image of text that says '123 rd PHILIPPINE CIVIL SERVICE ANNIVERSARY Contact Center ng Bayan (CCB) Partner Recognition Program featuring the Top 10 Government Agencies with the Highest Complaints Resolution Rate as of December 2022 CCB CONTACT Your direct efficient public service 27 September 2023 2:00 p.m. PARTNER RECOGNITION PROGRAM 27SEPTEMBER2023 watch live via the CSC Facebook Page /civilservicegovph 0908-881-6565 contactcenterngbayan.gov.ph email@contactcenterngbayan.gov.ph'

โ€œPatuloy na naghahanap ang Komisyon sa Serbisyo Sibil ng mga lingkod bayan na nagpamalas at patuloy na nagpapamalas ng mahusay at tapat na serbisyo publiko at katangi-tanging kontribusyon na may malaking epekto sa pag-unlad ng ating bayan.โ€

This was the statement of Civil Service Commission (CSC) Chairperson Karlo Nograles as he urged heads of government agencies and the public to nominate deserving government officials and employees to the 2023 Search for Outstanding Government Workers.

The CSCโ€™s Honor Awards Program (HAP) is an annual activity which aims to recognize and reward public service exemplars, as well as motivate or inspire civil servants to improve the quality of their performance and instill deeper involvement in public service.

The CSC said that all government workers in the career and non-career service, including appointive barangay officials, may be nominated. Posthumous nomination is also accepted for public servants who died in the line of duty or in the pursuit of their official duties and responsibilities. Job order or contract of service employees are excluded from the coverage of the program.

The HAP has three award categories: the Presidentialย Lingkod Bayanย (PLB) Award, the CSCย Pagasaย Award, and the Outstanding Public Officials and Employees or theย Dangal ng Bayanย (DNB) Award. These are the highest and most coveted recognition given by the government to individuals or group of individuals who have excelled or shown utmost dedication and commitment to public service.

The PLB Award is conferred on an individual or group of five members for exceptional or extraordinary contributions resulting from an idea or performance that had a nationwide impact on public interest, security, and patrimony. One of the 2021 PLB awardees is Philippine General Hospital (PGH) Director Dr. Gerardo Legaspi, who charted and carried out a visionary course for PGH as a premier institution for medical service, training, and research.

Meanwhile, the CSCย Pagasaย Award is conferred on an individual or group of five members for outstanding contributions resulting from an idea or performance that directly benefit more than one department of the government. Last yearโ€™s awardees include University of Southern Mindanao Professor VI Edward Barlaan and the eGOV Technical Team of the Provincial Local Government Unit of Davao De Oro. Barlaan was recognized for his pioneering works on plant breeding and genetics which greatly helped the agricultural industry, particularly the cacao, banana, coconut, and palm industries; while the eGOV Technical Team was awarded for effectively harnessing and championing eGovernance in improving public service delivery in their province through the development of various information and communications technology or ICT systems.

On the other hand, the DNB Award is conferred on an individual for performance of an extraordinary act or public service and consistent demonstration of exemplary ethical behavior based on observance of the eight norms of conduct provided under Republic Act No. 6713, or the Code of Conduct and Ethical Standards for Public Officials and Employees. Four educators were hailed as 2022 DNB recipients, namely, Principal II Rowan Celestra of Buenavista Elementary School, Sorsogon City for his commitment to public service by providing quality education; Head Teacher I Ju-Im Jimlan of Tamalagon Integrated School, Aklan for upholding student welfare; Librarian II Antonio Morada of the Department of Education Regional Office V, Legazpi City for catering to the poor and the underprivileged; and Teacher III Rizalina Nacpil of San Manuel Elementary School, Tarlac City for initiating community-based programs.

The CSC Regional and Field Offices nationwide are accepting nominations to the 2023 Search until 31 March 2023. Submission of nomination documents may be done electronically. For the guidelines, nomination procedures, and other details, visit the CSC website atย www.csc.gov.phย orย bit.ly/2023HAPSearch.

For queries, contact the Honor Awards Program Secretariat through email atย This email address is being protected from spambots. You need JavaScript enabled to view it.; or email the CSCโ€™s Contact Center ng Bayan atย This email address is being protected from spambots. You need JavaScript enabled to view it.ย or text 0908-88-16565.

The Civil Service Commission (CSC) is urging government agencies to strictly implement the rules on smoking prohibition inside government buildings and premises in line with the observance of National No Smoking Month this June.

CSC Chairperson Karlo Nograles said this is not just for the welfare of civil servants but of all individuals visiting government offices as well.

โ€œAng paninigarilyo ay nananatiling isa sa mga pangunahing sanhi ng pagkakaroon ng malulubha at nakamamatay na mga sakit, kaya nananawagan ako sa lahat ngย government agenciesย na istriktong ipatupad ang ating polisiya laban sa paninigarilyo sa mgaย government premises, para sa kapakanan ng ating mga kawani at lahat ng mga taong pumupunta sa ating mga tanggapan,โ€ย said Chairperson Nograles.

He reiterated the Commissionโ€™s advocacy against smoking within the bureaucracy as adopted and promulgated through CSC Memorandum Circular (MC) No. 17, s. 2009 or the Smoking Prohibition Based on 100% Smoke-Free Environment Policy.

This measure absolutely prohibits smoking in the premises, buildings, and grounds of government agencies providing health, education, and/or social welfare and development services such as hospitals, health centers, schools and universities, colleges, among others. This means no smoking areas may be designated or established in these places.

Meanwhile, for all other government agencies not part of the aforementioned absolute prohibition, they are allowed to have one (1) designated smoking area in their premises with the following conditions: located in an open space with no permanent or temporary roof or walls in an outdoor area; not located within 10 meters of entrances, exits, or any place where people pass or congregate; does not have an area larger than 10 square meters; and have highly visible and prominently displayed "Smoking Area" signages. Moreover, food and drinks are not allowed to be served in the designated smoking area.

Government officials and employees are also prohibited from engaging in unnecessary interactions with the tobacco industry under CSC-Department of Health (DOH) Joint Memorandum Circular 2010-01 or the Protection of the Bureaucracy Against Tobacco Industry Interference. According to the said rule, prohibited acts include giving preferential treatment such as incentives or exemptions to the tobacco industry; soliciting or accepting gifts, donations, and sponsorships in connection with any operation or transaction of their office; and having financial or material interest in any transaction involving the tobacco industry requiring the approval of their office.

Chairperson Nograles strongly emphasized the importance of government agencies rallying behind the implementation strategy for health promotion outlined in the Joint Administrative Order No. 2023-0001 or the National Policy Framework on the Promotion of Healthy Workplace. Launched by the CSC, DOH, and Department of Labor and Employment on 28 April 2023, the policy framework's primary objective is to foster and establish healthy workplaces, with a particular focus on addressing substance use, particularly tobacco use, as one of the priority areas requiring health promotion interventions. (Related story:ย CSC stresses importance of healthy workplace)

โ€œThe deadly effects of smoking not only on the smokerโ€™s health but also for non-smokers who become victims of secondhand smoking are well-documented, with studies linking it to various health conditions such as cardiovascular disease, cancer, and respiratory issues. It is a major public health concern, and as civil servants, it is our sworn duty to lead the way in curbing issues that are detrimental to public interest,โ€ added Chairperson Nograles.

Pursuant to Presidential Proclamation No. 183, s. 1993, June is celebrated nationwide as National No Smoking Month. The proclamation extends the observance of World No Tobacco Day, which is observed annually on 31 May to a whole month in order to intensify the campaign against smoking by raising public awareness of its ill effects.

The Civil Service Commission (CSC) recently launched its own TikTok channel to reach out to the younger segment of the population needing information about its programs, policies, and services.

The channel, with the handleย @civilservicegovph, has garnered more than 13,000 followers since it started last 30 January 2023.

Among others, it regularly posts cuts of โ€œCSC in Actionโ€, its newest weekly segment on PTV hosted by CSC Chairperson Karlo Nograles. One of the videos, posted on 9 February featuring the schedule of civil service examinations this year, has already garnered more than 541,000 views.

Another video posted on 13 February, where Nograles is seen explaining what the Career Service Examination is about, has garnered more than 16,000 views in a span of one day.

Chairperson Nograles said that the CSC TikTokโ€™s early popularity among users shows the demand for civil service-related information in social media. โ€œBagamaโ€™t mayroon kaming CSC Facebook Page at CSC YouTube Channel, naisip namin na makatutulong ang paggamit ng TikTok upang mas marami kaming maabot na mga kababayan natin, lalo na ang mga kabataan, na nangangailangan ng impormasyon tungkol sa civil service exams, at iba pang mga programa at polisiya ng CSC.โ€

The CSC Facebook Page (/civilservicegovph), which began in April 2016, has 1,181,022 followers by end of last year, and a total reach of 12.9 million and visits of 3.2 million for the entire 2022. The CSC YouTube Channel (@CSCPHmedia) has 4.97K subscribers, who receive regular updates on the agencyโ€™s video content about stories of outstanding government workers, and important civil service policies, among others.

Chairperson Nograles said, โ€œNapatunayan na ng marami, maging ibaโ€™t ibang ahensya at personalidad sa gobyerno, na ang paggamit ng social media ay makabago at epektibong paraan para makapaghatid ng impormasyon at serbisyo sa mga Pilipino. Rest assured that the CSC will continue to uphold transparency and accessibility in government service through the use of social media.โ€

Meanwhile, โ€œCSC in Actionโ€ is broadcasted on PTVโ€™s โ€œUlat Bayan Weekendโ€ every Saturday, from 6 to 7 p.m. (with replays on Sundays), on PTV channels nationwide and its Facebook and YouTube accounts.