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  • 1 of 5 CCB: ISANG DEKADA NG PAGLILINGKOD FLAG

    The Contact Center ng Bayan: Isang Dekada ng Paglilingkod (Cover Design)

  • 2 of 5 CCB: ISANG DEKADA NG PAGLILINGKOD
  • 3 of 5 CSC wins Quill Award for excellent business communication

    The Civil Service Commission (CSC) has joined the ranks of international and local organizations with the best business communication practices after it recently bagged the prestigious Philippine Quill Award for 2014 for its entry, Contact Center ng Bayan: Ang Sumbungan ng Bayan – Communication Strategies for Customer Relations.

  • 4 of 5 12 Things to know about EODB EGSD ACT of 2018 (Republic Act No. 11032)

    12 Things to know about EODB EGSD ACT of 2018 (Republic Act No. 11032)

  • 5 of 5 Contact Center ng Bayan on President's Report

    Contact Center ng Bayan on President's Report


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From 2015 to 2020, the CSC’s CCB received and acted on more than 38,000 requests for assistance from the public. As the government’s premier feedback facility, the CCB unceasingly attends to every Filipino citizen’s need for an effective and efficient government workforce. As a testimony to the fervent and religious work of the CCB, we leave you with this quote from one of the customers that has experienced the CCB’s own brand of service.

From 2015 to 2020, the CSC’s CCB received and acted on more than 38,000 requests for assistance from the public