The Contact Center ng Bayan (CCB) is turning nine (9) soon!

Established in 27 September 2012 through the joint initiatives of the CSC and the Department of Information and Communications Technology (formerly National Computer Center), the CCB was institutionalized through CSC Resolution No. 1400995 as the public feedback mechanism which aims to promote accountability among government agencies by providing citizens with tools to report feedback on government frontline services.

Using the different CCB access modes—Short Messaging Service (SMS) 09088816565, hotline 1-6565, email address This email address is being protected from spambots. You need JavaScript enabled to view it., CSC Official Facebook page, and CCB website www.contactcenterngbayan.gov.ph—the public can request for information and assistance on government frontline service procedures, and report commendations, complaints, and feedback.