Check the status of your Contact Center ng Bayan (CCB) report ticket on the CCB's Matrix of Referrals: https://contactcenterngbayan.gov.ph/transparency/matrix-of-referrals
Our partner agencies and the transacting public may access this matrix and see whether a specific ticket is still in progress or resolved.
For reports, requests for assistance, commendations, and other feedback on any government-related transactions, reach out to Contact Center ng Bayan through:
Hotline: 1-6565 (via PLDT)
Facebook Messenger: m.me/civilservicegovph