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𝗛𝗔𝗖𝗞 #𝟭: For citizens who lodged a concern with the Contact Center ng Bayan, you may check the real-time status of your concern through the 𝗖𝗖𝗕 𝗧𝗶𝗰𝗸𝗲𝘁 𝗦𝘁𝗮𝘁𝘂𝘀 𝘀𝗲𝗮𝗿𝗰𝗵 𝗯𝗼𝘅.

Step 1: Log on to
Step 2: On the right-hand side of the home page, look for the blue CCB Ticket Status search box.
Step 3: Input the reference number provided to you earlier by the CCB Agent.
Step 4: Read the status that appears on the bottom.

If you wish to discuss your concern further, you may get in touch with the CCB by doing any one of these actions:
• Send a text message/SMS to 09088816565
• Send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.
• Go to the CCB website and click on "Report a CCB Concern" (Direct link:
• Send a private message via the CSC Facebook Page: