The Contact Center ng Bayan: Isang Dekada ng Paglilingkod (Cover Design)
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The Civil Service Commission (CSC) has joined the ranks of international and local organizations with the best business communication practices after it recently bagged the prestigious Philippine Quill Award for 2014 for its entry, Contact Center ng Bayan: Ang Sumbungan ng Bayan – Communication Strategies for Customer Relations.
CSC calls for candidates for leadership certification program
Isang Dekada ng Paglilingkod
About the EODB EGSD Act of 2018
The Civil Service Commission (CSC) calls on aspiring Division Chiefs or managers in the public service who do not have Master’s degree to apply for the Leadership and Management Certification Program (CPro) - Recognition of Prior Learning (RPL) Track. Interested individuals may sign up for the CPro RPL Track’s 6th batch until February 28, 2020 through this link: http://csc.gov.ph/slider/1873-leadership-and-management-certification-program-cpro-recognition-of-prior-learning-track-rpl.html.
CPro-RPL is an alternative learning and development program which grants a Certificate of Leadership and Management to successful candidates that they can use in lieu of a Master’s Degree to fulfill the educational requirement for appointment to Division Chief or executive/managerial positions.
Registered individuals will take a Pre-Qualifying Test (PQT), composed of a general ability test and an essay test on April 20, 2020. Only PQT passers will be able to proceed to the next phases of the program—a 90-day Portfolio Building and a Competency Assessment composed of a written test, Portfolio Review, and Behavioral Event Interview.
Through CPro-RPL, participants are equipped with the five (5) leadership competencies namely Thinking Strategically and Creatively, Leading Change, Building Collaborative, Inclusive Working Relationships, Managing Performance and Coaching for Results, and Creating and Nurturing High Performing Organization.
While successful participants get their Certificate of Leadership and Management, CSC stresses that aspiring candidates for Division Chiefs and managerial positions must still meet all the qualification standards of the targeted position composed of education, experience, training, and eligibility.
Filing fee for the PQT is Php1,200.00. A separate payment of PHP27,900.00 shall be required for those who will qualify to proceed to the next phases of the program.