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  • 1 of 5 CCB: ISANG DEKADA NG PAGLILINGKOD FLAG

    The Contact Center ng Bayan: Isang Dekada ng Paglilingkod (Cover Design)

  • 2 of 5 CCB: ISANG DEKADA NG PAGLILINGKOD
  • 3 of 5 CSC wins Quill Award for excellent business communication

    The Civil Service Commission (CSC) has joined the ranks of international and local organizations with the best business communication practices after it recently bagged the prestigious Philippine Quill Award for 2014 for its entry, Contact Center ng Bayan: Ang Sumbungan ng Bayan – Communication Strategies for Customer Relations.

  • 4 of 5 12 Things to know about EODB EGSD ACT of 2018 (Republic Act No. 11032)

    12 Things to know about EODB EGSD ACT of 2018 (Republic Act No. 11032)

  • 5 of 5 Contact Center ng Bayan on President's Report

    Contact Center ng Bayan on President's Report


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I am grateful to President Rodrigo R. Duterte for the opportunity to have served under his administration, a productive chapter in my life that allowed me to work to make a difference in the lives of our people. I am likewise blessed to be allowed to continue to serve our kababayan as the Chairperson of the Civil Service Commission. Maraming salamat po, Mr. President.

Our civil servants form the backbone of our government, and play a critical role in the delivery of various services essential to the daily lives of over 100 million Filipinos. The ability of over 1.7 million government workers to perform their functions has a direct impact on the welfare of our people, and their growth, development, and evolution is necessary so that the Philippine bureaucracy can be synonymous with integrity, diligence, and excellence.

As I transition to my new role at the helm of one of the country’s three independent constitutional commissions, I pledge to work with my fellow commissioners, colleagues, and employees in the CSC in order for it to faithfully fulfill its mandate as the central human resource agency of the Government that will develop and adopt measures “to promote morale, efficiency, integrity, responsiveness, progressiveness, and courtesy in the civil service.”