Requests for Certification of Eligibility or COE is now made more convenient, the Civil Service Commission (CSC) announced.
Civil service eligibles may now request and secure their COE and its authenticated copies in any of CSC’s 16 Regional Offices regardless of their place of examination.
“Mas magiging madali na para sa ating mga kababayan ang pagkuha ng kanilang eligibility records dahil kahit saang CSC Regional Office ay maaari na silang magpunta at mag-request ng COE. Kasama na riyan ang pagkuha ng authenticated copies ng COE,” said CSC Chairperson Karlo Nograles.
This new development comes with the completion of a system called the Internal Civil Service Eligibility Verification System (iCSEVS) approved under CSC Resolution No. 2200677 last 16 December 2022. iCSEVS allows CSC authorized verifiers to easily and quickly verify civil service eligibilities from an integrated database composed of passers of Career Service Pen and Paper Test and Computerized Examinations, and those granted special eligibilities under special laws and CSC issuances.
The CSC, however, clarified that only its Regional Offices are entertaining requests for COE; its Field Offices do not issue COE at the moment. Further, the CSC Central Office shall only process requests for civil service eligibility required by the Courts or other investigating bodies, through a Subpoena Duces Tecum, and an Order and/or a Written Request by the CSC Executive Offices and Office for Legal Affairs at its Central Office whenever the information is needed to resolve or check information involved in a pending case, complaint or issue, or to help a client who requires immediate assistance.
As the CSC continuously improves its systems and processes, also underway is the External Civil Service Eligibility Verification System (eCSEVS) that will allow the public to view from the CSC website the type of eligibility obtained by an individual. This web application is expected to be available within the year.
“Tuloy-tuloy ang ginagawang digitalization at streamlining efforts ng CSC upang maihatid nang mas mabilis at maayos ang aming mga frontline services. Kaya naman makakaasa ang ating mga stakeholders na mas lalo pang mapapadali ang kanilang transactions sa aming mga opisina,” added CSC Chairperson Nograles.
The contact details of the 16 CSC Regional Offices can be found on the CSC website at www.csc.gov.ph.