The Contact Center ng Bayan: Isang Dekada ng Paglilingkod (Cover Design)

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With rapid developments in digital innovation, one cannot undermine the need to cope with all the advancements and take advantage of the digital opportunities to aid in organizational success.

In today’s digital economy, organizations face inevitable changes which become the driving force in the emergence of digital leaders. These digital leaders inspire people to engage in rapid innovation that result to transformation and better outcomes. They are willing to explore how technological advancements can be used to help organization become more responsive to customer needs and adapt to the changing business demands.

The Civil Service Commission (CSC) shares these observations as it invites organization leaders to its 2nd Quarter Civil Service Institute (CSI) Leadership Series 2018 themed, “Digital Leadership” on June 20, 2018 at Crowne Plaza Hotel, Ortigas Avenue, Pasig City.


The 2nd quarter offering of the CSI Leadership Series will enable leaders to understand the significance, and take responsibility for inbound data and the processes within the organization that support it, as well as the outbound digital information that the organization generates. Digital leaders adopt this technological evolution as part of their organization’s growth.

Among the speakers are Department of Information and Communications Technology OIC-Secretary Eliseo M. Rio, Jr., JobStreet Philippines SEAK Asia-Pacific Regional Marketing Head Ms. Yolanda R. Buyco, and World Bank’s IT Consultant Ms. Dittas A. Formoso.

The CSI Leadership Series is a learning and networking event held quarterly and designed to inspire government executives, directors and managers to continually enhance their leadership effectiveness. It showcases the emerging trends and best practices of successful leaders and managers in both the government and the private sectors.

Interested individuals may register online at (first come-first served basis). A certificate of completion with eight (8) leadership and managerial training hour credit will be given to participants who have successfully completed the program/course. Registration fee is P5,000 per participant. For inquiries, call 931-8019;931-7939 local 302 and look for Angela Arguelles, or send an email at This email address is being protected from spambots. You need JavaScript enabled to view it..