The Contact Center ng Bayan (CCB) of the Civil Service Commission (CSC) recognized the leading ten (10) government agencies for achieving the highest resolution rates in the CCB Partner Recognition Program (PRP) which took place virtually on 27 September 2023. The program, which was one of the highlights of the month-long celebration of the 123rd continue reading : Top ten (10) government agencies with the highest complaints resolution rate FY2022

Last year, the Contact Center ng Bayan celebrated its 10th anniversary with a theme, 𝗖𝗖𝗕: 𝗜𝘀𝗮𝗻𝗴 𝗗𝗲𝗸𝗮𝗱𝗮 𝗻𝗴 𝗣𝗮𝗴𝗹𝗶𝗹𝗶𝗻𝗴𝗸𝗼𝗱. Part of the celebration was acknowledging the government agencies who diligently provided resolution to their clients/stakeholders. The Department of Social Welfare and Development (DSWD) was among the Top 20 Agencies that were hailed with the highest continue reading : The DSWD with highest resolution rates

Last year, the Contact Center ng Bayan celebrated its 10th anniversary with a theme, 𝗖𝗖𝗕: 𝗜𝘀𝗮𝗻𝗴 𝗗𝗲𝗸𝗮𝗱𝗮 𝗻𝗴 𝗣𝗮𝗴𝗹𝗶𝗹𝗶𝗻𝗴𝗸𝗼𝗱. Part of the celebration was acknowledging the government agencies who diligently provided resolution to their clients/stakeholders. The Land Transportation Franchising and Regulatory Board (LTFRB) was among the Top 20 Agencies that were hailed with the highest continue reading : The LTFRB with highest resolution rates

The ratings for the Civil Service Examination – Pen and Paper Test (CSE-PPT) held last 26 March 2023 is now available. Examinees, both passed and failed, can generate their individual test result using the Online Service Examination Result Generation System (OCSERGS) via this link: https://erpo.csc.gov.ph/ocsergs/ #cscppt2023

The Contact Center ng Bayan aims to encourage government agencies to continue providing better frontline services. Promote streamlined processes that can make every client’s transaction seamless. Send in reports, complaints, or suggestions to the Contact Center ng Bayan: 📧 email@contactcenterngbayan.gov.ph 📱SMS: 0908-8816565