This dynamic coffee table book consists of eight (𝟴) chapters showcasing the history of establishing a public feedback mechanism, collaborative efforts of CCB and partner government agencies in battling red tape and improving public assistance, and success stories of customer experiences from our fellow citizens.

A chapter highlights the recognition of top performing government agencies based on the highest complaints resolution rate achieved within the decade. These top agencies were distinguished as key partners of CCB in promoting the ease of doing business and efficient government service delivery.

Celebratory greetings and messages coming from the Office of the President, Office of the Vice President, Senate of the Philippines, House of Representatives, and our heads of offices from the CSC are also featured in the book.

Here’s the soft copy of the 𝗖𝗖𝗕: 𝙄𝙨𝙖𝙣𝙜 𝘿𝙚𝙠𝙖𝙙𝙖 𝙣𝙜 𝙋𝙖𝙜𝙡𝙞𝙡𝙞𝙣𝙜𝙠𝙤𝙙 𝗖𝗼𝗳𝗳𝗲𝗲 𝗧𝗮𝗯𝗹𝗲 𝗕𝗼𝗼𝗸

CCB Coffee Table Book – CSC link

CCB Coffee Table Book – CCB link

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